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First Choice Power

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67 complaints

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First Choice Power social reviews and reports. Join community by posting your own comments or complaints.

First Choice Power is an American electric provider. The company is headquartered in Texas. The tagline of the company is: "With First Choice Power, everything is simply better." The company serves residential and commercial customers. There is also a special First Choice Power rewards program that is called Simply Better Rewards. This program allows the customers of the company to earn rewards for using electricity and then to exchange them for merchandise. First Choice Power is one of the leading retail electric providers in Texas.

The company has founded First Choice Power Fund to support the communities the company serves. Please try to contact First Choice Power Customer Service directly prior to posting any complaints on this site.

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First Choice Power Reviews

Anonymous
First Choice Power wont remove switch hold

I am moving into a house and when i tried to get power they said that first choice had a switch hold.i gave them the info to remove it and they said i was the person who owe the bi...

#287582
Jan 09, 2012
99

Sweetpea...
First Choice Power Overcharged Me Big Time

I live in Houston, Tx. I have been with First Choice for 4yrs. I recently moved from a 3br/2b to a 2br/2b apt. At the other place my bill did not max $200, on average it was about ...

#271408
Oct 29, 2011
212

Anonymous
First Choice Power

I choose First Choice Power from the Power to Choose website. It was a monthly rate and lower than most. The onward monthly rates were supposed to be based on a formula that seeme...

#267438
Oct 11, 2011
226

Akc92
DONT use First Choice Power!!!

Me and my fiance were with First Choice Power for almost 6-7 months and BAM our bill sky rockets. Then we get shut off after making a $300 payment, so we decide to switch to TXU wh...

#266437
Oct 06, 2011
397

WhatHave...
First Choice Power SHOULD BE LAST CHOICE!

What a nightmare! I subscribed and expected service to start several days ago at a house that already had power. A few days later the power was turned off. Upon calling I was told ...

#266406
Oct 06, 2011
225

Anonymous
First Choice Power: Bait and Switch

Don't fall for the sales job. They suck you in with a low 4.5 cent rate, then the first full month you are at 12.8 cents. But they are still offering the 4.5 cent rate on Power...

#263562
Sep 22, 2011
196

Dogman
First Choice Power ! Your worst choice!!

They are a bunch of thieves ready to steel your money 1 month after you sign up.. doubled my rate then tripled it in 3 months,,sucker you in on a low rate ,did not even give me the...

#262974
Sep 19, 2011
280

Kdod
First Choice Power should be "last choice"

I have been a customer for four years and never had an issue with my payments until this month. We switched credit cards and were using their automated draft. While we were out of ...

#262298
Sep 16, 2011
277

Anonymous
Please do not use First Choice Power. They will do anything or a dollar.

First Choice Power signed me up for their service without my approval. I never wanted now or anytime soon to be a customer of them. They are more expensive than my original electri...

#259230
Sep 01, 2011
310

Kulery
First Choice Power switched me from TXU & wouldn't switch me back

First Choice Power switched my electricity from TXU and wouldn't switch me back. They said I requested the switch via the phone but couldn't find the phone recording of my...

#256484
Aug 19, 2011
285

Anonymous
First Choice Power Scam

The introductory low cost energy plan is false advertising. They switch to a new very high cost after a couple of days, not a month like they lead you to believe. They do not incl...

#256299
Aug 18, 2011
341

Lumbercar
First Choice Power - Got bill from them and never signed up

This companies lack of financial credit due diligence allowed another person to open an account under my name and now I'm stuck with negative credit situations. Other companie...

#255981
Aug 17, 2011
242

Tsmithdls
First Choice Power - Pissed Off

I forgot to say in my last comment, was that I had ask several times to speak to a manager and everybody I spoke with said that I could not speak to a manager and they could not ha...

#255717
Aug 15, 2011
318

Tsmithdls
First Choice Power - I hate First Choice, I hate First Choice. Don't Get Service With First Choice

I hate First Choice Electric. I have been with them since 2008 and their service if full of bull. I will not ever advise anybody to First Choice. I have all ways made my payments...

#255713
Aug 15, 2011
318

Faye2195
First Choice Power Complaint

PISSED SINGLE MOM: Contacted first choice power for services on a Sunday, paid my deposit of 1/2 the deposit of $190.00 online with a checking account. Received a phone call two da...

#254941
Aug 11, 2011
471

Lichas1
First Choice Power

If you are thinking of using First Choice Power as your electricity provider, forget it! Please don't, you will regret it for the next years. They never respect what they tell ...

#251108
Jul 25, 2011
433

Anonymous
First Choice Power--not customer friendly and over charge you for service

I transferred my electric service to FCP back in December 2010 and was able to get a lower rate but as the months have gone by...my bill has been increasingly higher than when I wa...

#250350
Jul 21, 2011
609

Brendasi...
First Choice Power - SHADY! These people are charging me $1050 for a 1 bdr 600sq ft apt!!

WOW!!! These idiots made the adjustment to my new address, have been able to locate me via USPS mail and are billing me $1043.00+ for less than one month at a one bedroom, 640 sq ...

#250344
Jul 21, 2011
375

Momapsay
First Choice Power - FIRST CHOICE? HOW COULD THAT BE?!~!!!!!

HOW COULD IT BE SO EASY TO TAKE FROM A SINGLE MOM I AM OBLIGATED TO PAY MY BILLS TRUE THAT BUT IS IT RIGHT FOR FIRST CHOICE TO GO BACK 9 MONTHS AND RIP MY LIGHTS OFF FOR A BILL I...

#236782
May 10, 2011
530

Alanm1951
First Choice Power are Scam Artists

I was paying 16cents per KW hour with TXU. FCP offered me a 3 year deal for 11.2 cents and a savings of about $2400 after they reviewed my usage. After 3 months I questioned why m...

#235955
May 05, 2011
1142

Theprinc...
First Choice Power - First Choice Does Not Understand Customer Service

I requested that a late payment be waived on an account that was 2 days past due. I indicated to the representative, I am calling on behalf of my 80 year old father-in-law. He ha...

#235783
May 04, 2011
476

Anonymous
First Choice Power - Repeated calls

Recently moved from one community to another. Kept the same electric company. Been doing business with them for 20 years. After moving, 1st Choice Power began calling. All tim...

#233486
Apr 21, 2011
413

Stayatho...
First Choice Power - SLAMMING

We were switched over from our electricity provider of many years to "First Choice Power" WITHOUT OUR PERMISSION. Apparently they forged a signature to switch over the account, th...

#227057
Mar 16, 2011
510

Phatat37
First Choice Power - DO NOT CHOOSE THIS COMPANY

MY BILL BEEN SO *** HIGH IN THA WEATHER TIME,I NEVER PAID 270.00 EVEN IN THE SUMMER TIME,MY METER ONLY BEEN CHECK TWICE SINCE I MOVE HERE,WHEN I CALL AND REPORT MY PROBLEM,THEY TEL...

#226184
Mar 11, 2011
376

Sambaylo...
First Choice Power - High electric bill

My electric has increase 75.00 dollars from dec.2010 and we don't use it for heat.our electric serice provide is first choice power of texas. there is times when our lights dim...

#225741
Mar 08, 2011
440

League
First Choice Power - Choice Power Hurts Powerless People

Choice Power should not be in business due to unethical deceptive tactics used targeting the consumer and their well being. Electricity is a basic necessity and Choice Power has no...

#220296
Feb 07, 2011
331

Anonymous
First Choice Power - Switched me from my current provider to them without my consent.

First Choice power had their solicitors out and about in my neighborhood. My wife answers the door and they offered what seemed to be a too good to be true offer. They wanted to ...

#219229
Jan 31, 2011
482

Anonymous
DOUBLE WTF..First Choice Power

This is obsurd, my bill has never in the last 2 years been $500. Since I moved into my house a year ago my bill has stayed between 200-350. Which is bad already and now I ge...

#218490
Jan 27, 2011
336

BKH82
First Choice Power - I think they are running a scam

The same thing has happened to me! I was gone on vacation and everything was unplugged except of course for my frige. Somehow it still deducted money from my account. I complained,...

#215679
Jan 10, 2011
359

Anonymous
First Choice Power - Double up my bill from one month to the

I was paying about $80 a month on my new appt. and is about 600sft. TOday i got my monthly bill and got $180 for one month with out ussing my central air and no heater. hope someon...

#212842
Dec 22, 2010
337
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