Contact First Choice Power Customer Service
First Choice Power Phone Numbers and Emails
Toll-Free Number:
-
(866) 469-2464
Customer Service:
-
(855) 676-7239Prepaid
-
(855) 534-3881
Business Inquiries:
-
(888) 452-6862
First Choice Power Emails:
Customer Service
privacy@directenergy.com
Privacy Inquiries
Contact Information
First Choice Power Website:
First Choice Power Help Center:
Corporate Office Address:
First Choice Power, LLC
225 E. John Carpenter FreewaySuite 1500
Irving,
Texas
75062
United States
Other Info (opening hours):
Customer Service Hours:
Mon - Fri / 7:00 a.m. - 7:00 p.m. CT & Sat / 7:00 a.m. - 4:00 p.m. (Closed Sunday)
Summary of First Choice Power Customer Service Calls
98
TOTAL
CALLS
CALLS
02:34
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call First Choice Power?
Payments and Charges Question:
- “Fraud”
- “Payment”
- “Paybill”
Staff Question:
- “New Services”
- “New service”
- “Services”
Account Question:
- “Balance”
- “I need to get my account number and see qhy my bill has not come in”
- “Check account”
Activation/ Cancellation Question:
- “Cancel service”
Request for Information Question:
- “For information on My Account”
Product/ Service Question:
- “This is not my address at 8800 cage street Dallas, TX 75217 II AntonIa Barron has not gave anyone permission to use my personal information I wish to disconnect this service out of my name”
Other Question:
- “Need power”
- Need lights cut on today
- “Tyrn on powdr at new location”
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First Choice Power