First Choice Power Phone Numbers and Emails

Toll-Free Number:

  • (866) 469-2464
Send Message

Customer Service:

  • (855) 676-7239
    Prepaid
  • (855) 534-3881

Business Inquiries:

  • (888) 452-6862

First Choice Power Emails:

Customer Service
privacy@directenergy.com
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

First Choice Power Website:

First Choice Power Help Center:

Corporate Office Address:

First Choice Power, LLC
225 E. John Carpenter FreewaySuite 1500
Irving, Texas 75062
United States

Other Info (opening hours):

Customer Service Hours:

Mon - Fri / 7:00 a.m. - 7:00 p.m. CT & Sat / 7:00 a.m. - 4:00 p.m. (Closed Sunday)

More contact details

First Choice Power Rating Based on 33 Reviews

Rating details

1.4
more details
Website
Product or Service Quality
Price Affordability
Customer service

Rating stats

Rating trend

Summary of First Choice Power Customer Service Calls

98 TOTAL
CALLS
02:34 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call First Choice Power?

Payments and Charges Question:

  • “Fraud”
  • “Payment”
  • “Paybill”

Staff Question:

  • “New Services”
  • “New service”
  • “Services”

Account Question:

  • “Balance”
  • “I need to get my account number and see qhy my bill has not come in”
  • “Check account”

Activation/ Cancellation Question:

  • “Cancel service”

Request for Information Question:

  • “For information on My Account”

Product/ Service Question:

  • “This is not my address at 8800 cage street Dallas, TX 75217 II AntonIa Barron has not gave anyone permission to use my personal information I wish to disconnect this service out of my name”

Other Question:

  • “Need power”
  • Need lights cut on today
  • “Tyrn on powdr at new location”

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