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first choice power did a very bad job of checking out the person claiming to live at 12802 South Coast Houston,Texas 77047.My wife and i have lived here for over 44 yrs

.They knew she was a very high credit risk Her power was not on but a few hours or days.

when we returned home on October1,our home was in complete darkness. refrigerator freezer had completely thawed out.I called reliant and they

advised that a first choice customer had my service cancelled..i called Center Point to have service turned on My service was back on before dark.i filed a compliant with first choice. Jason from president office from first choice, has not yet paid me for my food spoilage. my los was estimated as $500.00.miller

Product or Service Mentioned: First Choice Power Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Oct 07, 2016.
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Anonymous
#1416219

Direct Energy is a total *** rip off to. Stay away from both companies.

I was told by someone they need a class action lawsuit filed against them. They went from charging 1.89 to 3.09 within 2 days.

I haven't furnished my apt yet. Remember they are all the same.

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