Latest review first
1st of all thank you to the TXU Energy. On 11/26 I Awoke to no lights!!Made a deffered payment plan on A 500.00 + bill. I payed 200.00 + on one of the th. days 13h - 16th. Once the payment was received I got a email stating that my next payment was 12/05. They also...Read more
Company wrote 0 private or public responses to the review from Dec 04.
First Choice Power - Lady tried to scam me into joining even though she knew I wa
Somebody from First Choice energy contacted me. Told me they could help me save money on my energy bill. Being on pipp Plus there's no way you can switch and not be penalized after about 10 minutes of talking to her I hung up because I realized if I switch I'll lose what I have now no way can First Choice lower my energy cost lower than the government program
Company wrote 0 public responses to the review from Nov 11.
I’ve been a customer for nearly 2 years, since moving to the area. I just signed a new contract, and since I’ve had nothing but issues. The rate promised when I called to set up service is not the rate sent in the actual contract. That’s the least of my worries. Last...Read more
Company wrote 0 private or public responses to the review from Nov 10.
This company has me second guessing my business with them. I call in and get misinformed, this is the reason I never call and just pay my bill. This month was different I paid partial and set up the remaining balance for a bill 3 weeks ago. I was informed I was sent a...Read more
Company wrote 0 private or public responses to the review from Aug 30.
First Choice Power - Discorrect services
This is not my address at 8800 cage street Dallas, TX 75217 II AntonIa Barron has not gave anyone permission to use my personal information I wish to disconnect this service out of my name
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 29.
First choice power manipulates the length of your billing cycle. FCP will for instance add a day or two to your bill changing your 27 day cycle to a 30 day cycle during energy consumption months. This could cause you to go over your fixed rate plan maximum KWH's and...Read more
Company wrote 0 public responses to the review from Aug 02.
First Choice Power - They stole my money
They stole my money they said they would give me a refund I called every day they said 7 to 10 business days still haven’t received my money .
Company wrote 0 private or public responses to the review from Jul 26.
First Choice Power - Residential service
Not good. Paid my bill. But keep getting harassed. Lived in Nocona, Texas
Company wrote 0 private or public responses to the review from Jul 21.
Worse customer service EVER. Mixed up our account with someone else. Cut us off because of their mistake. Set us up as a prepaid when we are a post paid. I have literally been making payments every two weeks from their mistake. Makes me sick. I run a Big apartment...Read more
Company wrote 0 private or public responses to the review from Jul 03.
I didn't like
- At all
Worst customer service ever! The *** script they read off doesn't help them do their jobs right. I had to call 3 times because the first idiot to answer put the wrong date that I wanted my power turned on at my new home and the second idiot to answer made a new request...Read more
Company wrote 0 private or public responses to the review from Jun 26.
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